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Connect Instance Chat Transcripts Encrypted

HIGH

Source

CloudSploit

connect-instance-chat-transcripts-encrypted

management console

Connect Instance Chat Transcripts Encrypted

Ensure that Amazon Connect instances have encryption enabled for chat transcripts being saved on S3.

You can configure Amazon Connect instance to save transcripts for chats to be saved on S3. When you save

Recommended Actions

Modify Connect instance data storage configuration and enable encryption for chat transcripts

Links

https://docs.aws.amazon.com/connect/latest/adminguide/encryption-at-rest.html

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