Open Ticket Request System (OTRS) 1.0.0 through 1.3.2 and 2.0.0 through 2.0.3, when AttachmentDownloadType is set to inline, renders text/html e-mail attachments as HTML in the browser when the queue moderator attempts to download the attachment, which allows remote attackers to execute arbitrary web script or HTML. NOTE: this particular issue is referred to as XSS by some sources.
| Name | Vendor | Start Version | End Version |
|---|---|---|---|
| Otrs | Otrs | 1.0.0 (including) | 1.0.0 (including) |
| Otrs | Otrs | 1.3.2 (including) | 1.3.2 (including) |
| Otrs | Otrs | 2.0.0 (including) | 2.0.0 (including) |
| Otrs | Otrs | 2.0.1 (including) | 2.0.1 (including) |
| Otrs | Otrs | 2.0.2 (including) | 2.0.2 (including) |
| Otrs | Otrs | 2.0.3 (including) | 2.0.3 (including) |