The Forgot Password implementation in Consona Live Assistance, Dynamic Agent, and Subscriber Assistance allows remote attackers to reset passwords of accounts with blank Hint questions and Hint answers by sending an empty value for each of these two Hint fields.
Weakness
When an actor claims to have a given identity, the product does not prove or insufficiently proves that the claim is correct.
Affected Software
| Name | Vendor | Start Version | End Version |
|---|---|---|---|
| Consona_dynamic_agent | Consona | - (including) | - (including) |
| Consona_live_assistance | Consona | * | * |
| Consona_subscriber_assistance | Consona | * | * |
Potential Mitigations
Related Attack Patterns
- https://cwe.mitre.org/data/definitions/114.html
- https://cwe.mitre.org/data/definitions/115.html
- https://cwe.mitre.org/data/definitions/151.html
- https://cwe.mitre.org/data/definitions/194.html
- https://cwe.mitre.org/data/definitions/22.html
- https://cwe.mitre.org/data/definitions/57.html
- https://cwe.mitre.org/data/definitions/593.html
- https://cwe.mitre.org/data/definitions/633.html
- https://cwe.mitre.org/data/definitions/650.html
- https://cwe.mitre.org/data/definitions/94.html
References
- http://secunia.com/advisories/39740
- http://wintercore.com/en/component/content/article/7-media/18-wintercore-releases-an-advisory-for-consona-products.html
- http://www.consona.com/Content/CRM/Support/SecurityBulletin_April2010.pdf
- http://www.kb.cert.org/vuls/id/602801
- http://www.securityfocus.com/archive/1/511176/100/0/threaded
- http://www.securityfocus.com/bid/40003
- http://secunia.com/advisories/39740
- http://wintercore.com/en/component/content/article/7-media/18-wintercore-releases-an-advisory-for-consona-products.html
- http://www.consona.com/Content/CRM/Support/SecurityBulletin_April2010.pdf
- http://www.kb.cert.org/vuls/id/602801
- http://www.securityfocus.com/archive/1/511176/100/0/threaded
- http://www.securityfocus.com/bid/40003