In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password.
| Name | Vendor | Start Version | End Version |
|---|---|---|---|
| Otrs | Otrs | 3.3.0 (including) | 3.3.18 (including) |
| Otrs2 | Ubuntu | artful | * |
| Otrs2 | Ubuntu | trusty | * |
| Otrs2 | Ubuntu | upstream | * |
| Otrs2 | Ubuntu | zesty | * |