An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customers browser in the context of the OTRS customer panel application.
Affected Software
| Name | Vendor | Start Version | End Version |
|---|---|---|---|
| Otrs | Otrs | 6.0.0 (including) | 6.0.7 (including) |
| Otrs2 | Ubuntu | bionic | * |
| Otrs2 | Ubuntu | esm-apps/bionic | * |
| Otrs2 | Ubuntu | esm-apps/xenial | * |
| Otrs2 | Ubuntu | trusty | * |
| Otrs2 | Ubuntu | upstream | * |
| Otrs2 | Ubuntu | xenial | * |
References
- https://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/
- https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html
- https://lists.otrs.org/pipermail/announce/2018/000720.html
- https://www.otrs.com/category/release-and-security-notes-en/
- https://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/
- https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html
- https://lists.otrs.org/pipermail/announce/2018/000720.html
- https://www.otrs.com/category/release-and-security-notes-en/