In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.
| Name | Vendor | Start Version | End Version |
|---|---|---|---|
| Open_ticket_request_system | Otrs | 4.0.0 (including) | 4.0.32 (excluding) |
| Open_ticket_request_system | Otrs | 5.0.0 (including) | 5.0.30 (excluding) |
| Open_ticket_request_system | Otrs | 6.0.0 (including) | 6.0.11 (excluding) |
| Otrs2 | Ubuntu | bionic | * |
| Otrs2 | Ubuntu | esm-apps/bionic | * |
| Otrs2 | Ubuntu | esm-apps/xenial | * |
| Otrs2 | Ubuntu | trusty | * |
| Otrs2 | Ubuntu | upstream | * |
| Otrs2 | Ubuntu | xenial | * |