Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading files (e.g. attaching files to mails) of ((OTRS)) Community Edition and OTRS allows an remote attacker to cause an endless loop. This issue affects: OTRS AG: ((OTRS)) Community Edition 5.0.x version 5.0.38 and prior versions; 6.0.x version 6.0.23 and prior versions. OTRS AG: OTRS 7.0.x version 7.0.12 and prior versions.
Weakness
The product contains an iteration or loop with an exit condition that cannot be reached, i.e., an infinite loop.
Affected Software
| Name | Vendor | Start Version | End Version |
|---|---|---|---|
| Otrs | Otrs | 5.0.0 (including) | 5.0.39 (excluding) |
| Otrs | Otrs | 6.0.0 (including) | 6.0.24 (excluding) |
| Otrs | Otrs | 7.0.0 (including) | 7.0.13 (excluding) |
| Otrs2 | Ubuntu | bionic | * |
| Otrs2 | Ubuntu | disco | * |
| Otrs2 | Ubuntu | eoan | * |
| Otrs2 | Ubuntu | esm-apps/bionic | * |
| Otrs2 | Ubuntu | esm-apps/xenial | * |
| Otrs2 | Ubuntu | trusty | * |
| Otrs2 | Ubuntu | xenial | * |
References
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
- https://community.otrs.com/security-advisory-2019-15-security-update-for-otrs-framework/
- https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
- https://community.otrs.com/security-advisory-2019-15-security-update-for-otrs-framework/
- https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html