Select Dell Client Commercial and Consumer platforms support a BIOS password reset capability that is designed to assist authorized customers who forget their passwords. Dell is aware of unauthorized password generation tools that can generate BIOS recovery passwords. The tools, which are not authorized by Dell, can be used by a physically present attacker to reset BIOS passwords and BIOS-managed Hard Disk Drive (HDD) passwords. An unauthenticated attacker with physical access to the system could potentially exploit this vulnerability to bypass security restrictions for BIOS Setup configuration, HDD access and BIOS pre-boot authentication.
The product contains a mechanism for users to recover or change their passwords without knowing the original password, but the mechanism is weak.
| Name | Vendor | Start Version | End Version |
|---|---|---|---|
| Cpg_bios | Dell | * | * |
It is common for an application to have a mechanism that provides a means for a user to gain access to their account in the event they forget their password. Very often the password recovery mechanism is weak, which has the effect of making it more likely that it would be possible for a person other than the legitimate system user to gain access to that user’s account. Weak password recovery schemes completely undermine a strong password authentication scheme. This weakness may be that the security question is too easy to guess or find an answer to (e.g. because the question is too common, or the answers can be found using social media). Or there might be an implementation weakness in the password recovery mechanism code that may for instance trick the system into e-mailing the new password to an e-mail account other than that of the user. There might be no throttling done on the rate of password resets so that a legitimate user can be denied service by an attacker if an attacker tries to recover their password in a rapid succession. The system may send the original password to the user rather than generating a new temporary password. In summary, password recovery functionality, if not carefully designed and implemented can often become the system’s weakest link that can be misused in a way that would allow an attacker to gain unauthorized access to the system.