A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to redirect a user to an undesired web page. This vulnerability is due to improper input validation of the URL parameters in an HTTP request that is sent to an affected system. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to cause the interface to redirect the user to a specific, malicious URL. This type of vulnerability is known as an open redirect and is used in phishing attacks that get users to unknowingly visit malicious sites.
Weakness
A web application accepts a user-controlled input that specifies a link to an external site, and uses that link in a Redirect. This simplifies phishing attacks.
Affected Software
| Name |
Vendor |
Start Version |
End Version |
| Finesse |
Cisco |
* |
12.6(1) (including) |
Potential Mitigations
- Assume all input is malicious. Use an “accept known good” input validation strategy, i.e., use a list of acceptable inputs that strictly conform to specifications. Reject any input that does not strictly conform to specifications, or transform it into something that does.
- When performing input validation, consider all potentially relevant properties, including length, type of input, the full range of acceptable values, missing or extra inputs, syntax, consistency across related fields, and conformance to business rules. As an example of business rule logic, “boat” may be syntactically valid because it only contains alphanumeric characters, but it is not valid if the input is only expected to contain colors such as “red” or “blue.”
- Do not rely exclusively on looking for malicious or malformed inputs. This is likely to miss at least one undesirable input, especially if the code’s environment changes. This can give attackers enough room to bypass the intended validation. However, denylists can be useful for detecting potential attacks or determining which inputs are so malformed that they should be rejected outright.
- Use a list of approved URLs or domains to be used for redirection.
- When the set of acceptable objects, such as filenames or URLs, is limited or known, create a mapping from a set of fixed input values (such as numeric IDs) to the actual filenames or URLs, and reject all other inputs.
- For example, ID 1 could map to “/login.asp” and ID 2 could map to “http://www.example.com/". Features such as the ESAPI AccessReferenceMap [REF-45] provide this capability.
- Understand all the potential areas where untrusted inputs can enter your software: parameters or arguments, cookies, anything read from the network, environment variables, reverse DNS lookups, query results, request headers, URL components, e-mail, files, filenames, databases, and any external systems that provide data to the application. Remember that such inputs may be obtained indirectly through API calls.
- Many open redirect problems occur because the programmer assumed that certain inputs could not be modified, such as cookies and hidden form fields.
References