Agents are able to see and link Config Items without permissions, which are defined in General Catalog. This issue affects: OTRS AG OTRSCIsInCustomerFrontend 7.0.x version 7.0.14 and prior versions.
| Name | Vendor | Start Version | End Version |
|---|---|---|---|
| Cis_in_customer_frontend | Otrs | 7.0.0 (including) | 7.0.14 (including) |
| Otrs2 | Ubuntu | bionic | * |
| Otrs2 | Ubuntu | focal | * |
| Otrs2 | Ubuntu | groovy | * |
| Otrs2 | Ubuntu | hirsute | * |
| Otrs2 | Ubuntu | impish | * |
| Otrs2 | Ubuntu | trusty | * |
| Otrs2 | Ubuntu | xenial | * |