SysAid - Okta SSO integration - was found vulnerable to XML External Entity Injection vulnerability. Any SysAid environment that uses the Okta SSO integration might be vulnerable. An unauthenticated attacker could exploit the XXE vulnerability by sending a malformed POST request to the identity provider endpoint. An attacker can extract the identity provider endpoint by decoding the SAMLRequest parameters value and searching for the AssertionConsumerServiceURL parameters value. It often allows an attacker to view files on the application server filesystem and interact with any back-end or external systems that the application can access. In some situations, an attacker can escalate an XXE attack to compromise the underlying server or other back-end infrastructure by leveraging the XXE vulnerability to perform server-side request forgery (SSRF) attacks.
The product processes an XML document that can contain XML entities with URIs that resolve to documents outside of the intended sphere of control, causing the product to embed incorrect documents into its output.
| Name | Vendor | Start Version | End Version |
|---|---|---|---|
| Okta_sso | Sysaid | 22.1.49 (including) | 22.1.63 (including) |
XML documents optionally contain a Document Type Definition (DTD), which, among other features, enables the definition of XML entities. It is possible to define an entity by providing a substitution string in the form of a URI. The XML parser can access the contents of this URI and embed these contents back into the XML document for further processing. By submitting an XML file that defines an external entity with a file:// URI, an attacker can cause the processing application to read the contents of a local file. For example, a URI such as “file:///c:/winnt/win.ini” designates (in Windows) the file C:\Winnt\win.ini, or file:///etc/passwd designates the password file in Unix-based systems. Using URIs with other schemes such as http://, the attacker can force the application to make outgoing requests to servers that the attacker cannot reach directly, which can be used to bypass firewall restrictions or hide the source of attacks such as port scanning. Once the content of the URI is read, it is fed back into the application that is processing the XML. This application may echo back the data (e.g. in an error message), thereby exposing the file contents.