Zammad 5.2.0 is vulnerable to privilege escalation. Zammad has a prevention against brute-force attacks trying to guess login credentials. After a configurable amount of attempts, users are invalidated and logins prevented. An attacker might work around this prevention, enabling them to send more than the configured amount of requests before the user invalidation takes place.
The product does not implement sufficient measures to prevent multiple failed authentication attempts within a short time frame, making it more susceptible to brute force attacks.
| Name | Vendor | Start Version | End Version |
|---|---|---|---|
| Zammad | Zammad | 5.2.0 (including) | 5.2.0 (including) |
| Zammad | Zammad | 5.2.0-alpha (including) | 5.2.0-alpha (including) |
Common protection mechanisms include:
Use a vetted library or framework that does not allow this weakness to occur or provides constructs that make this weakness easier to avoid.
Consider using libraries with authentication capabilities such as OpenSSL or the ESAPI Authenticator. [REF-45]