An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system
Weakness
The product contains an iteration or loop with an exit condition that cannot be reached, i.e., an infinite loop.
Affected Software
| Name | Vendor | Start Version | End Version |
|---|---|---|---|
| Otrs | Otrs | 6.0.0 (including) | 6.0.32 (including) |
| Otrs | Otrs | 7.0.0 (including) | 7.0.39 (excluding) |
| Otrs | Otrs | 8.0.0 (including) | 8.0.26 (excluding) |
| Znuny | Ubuntu | kinetic | * |
| Znuny | Ubuntu | lunar | * |
| Znuny | Ubuntu | mantic | * |
| Znuny | Ubuntu | oracular | * |
| Znuny | Ubuntu | plucky | * |
| Znuny | Ubuntu | trusty | * |
| Znuny | Ubuntu | xenial | * |