Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to an XML External Entity attack that leads to Information Disclosure.
The product processes an XML document that can contain XML entities with URIs that resolve to documents outside of the intended sphere of control, causing the product to embed incorrect documents into its output.
| Name | Vendor | Start Version | End Version |
|---|---|---|---|
| Manageengine_servicedesk_plus | Zohocorp | * | 14.0 (excluding) |
| Manageengine_servicedesk_plus | Zohocorp | 14.0 (including) | 14.0 (including) |
| Manageengine_servicedesk_plus | Zohocorp | 14.0-14000 (including) | 14.0-14000 (including) |