CVE Vulnerabilities

CVE-2023-29443

Improper Restriction of XML External Entity Reference

Published: Apr 26, 2023 | Modified: Feb 03, 2025
CVSS 3.x
4.9
MEDIUM
Source:
NVD
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N
CVSS 2.x
RedHat/V2
RedHat/V3
Ubuntu

Zoho ManageEngine ServiceDesk Plus before 14105, ServiceDesk Plus MSP before 14200, SupportCenter Plus before 14200, and AssetExplorer before 6989 allow SDAdmin attackers to conduct XXE attacks via a crafted server that sends malformed XML from a Reports integration API endpoint.

Weakness

The product processes an XML document that can contain XML entities with URIs that resolve to documents outside of the intended sphere of control, causing the product to embed incorrect documents into its output.

Affected Software

Name Vendor Start Version End Version
Manageengine_assetexplorer Zohocorp 6.9-6980 (including) 6.9-6980 (including)
Manageengine_assetexplorer Zohocorp 6.9-6981 (including) 6.9-6981 (including)
Manageengine_assetexplorer Zohocorp 6.9-6982 (including) 6.9-6982 (including)
Manageengine_assetexplorer Zohocorp 6.9-6983 (including) 6.9-6983 (including)
Manageengine_assetexplorer Zohocorp 6.9-6984 (including) 6.9-6984 (including)
Manageengine_assetexplorer Zohocorp 6.9-6985 (including) 6.9-6985 (including)
Manageengine_assetexplorer Zohocorp 6.9-6986 (including) 6.9-6986 (including)
Manageengine_assetexplorer Zohocorp 6.9-6987 (including) 6.9-6987 (including)
Manageengine_assetexplorer Zohocorp 6.9-6988 (including) 6.9-6988 (including)
Manageengine_servicedesk_plus Zohocorp * 14.1 (excluding)
Manageengine_servicedesk_plus Zohocorp 14.1 (including) 14.1 (including)
Manageengine_servicedesk_plus Zohocorp 14.1-14100 (including) 14.1-14100 (including)
Manageengine_servicedesk_plus Zohocorp 14.1-14101 (including) 14.1-14101 (including)
Manageengine_servicedesk_plus Zohocorp 14.1-14102 (including) 14.1-14102 (including)
Manageengine_servicedesk_plus Zohocorp 14.1-14103 (including) 14.1-14103 (including)
Manageengine_servicedesk_plus Zohocorp 14.1-14104 (including) 14.1-14104 (including)
Manageengine_servicedesk_plus_msp Zohocorp * 14.0 (excluding)
Manageengine_servicedesk_plus_msp Zohocorp 14.0-14000 (including) 14.0-14000 (including)
Manageengine_servicedesk_plus_msp Zohocorp 14.0-14001 (including) 14.0-14001 (including)
Manageengine_supportcenter_plus Zohocorp * 14.0 (excluding)
Manageengine_supportcenter_plus Zohocorp 14.0-14000 (including) 14.0-14000 (including)
Manageengine_supportcenter_plus Zohocorp 14.0-14001 (including) 14.0-14001 (including)

Potential Mitigations

References