iTop is an IT service management platform. When exporting data from backoffice or portal in CSV or Excel files, users inputs may include malicious formulas that may be imported into Excel. As Excel 2016 does not prevent Remote Code Execution by default, uninformed users may become victims. This vulnerability is fixed in 2.7.9, 3.0.4, 3.1.1, and 3.2.0.
The product saves user-provided information into a Comma-Separated Value (CSV) file, but it does not neutralize or incorrectly neutralizes special elements that could be interpreted as a command when the file is opened by a spreadsheet product.