Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
Weakness
The product writes sensitive information to a log file.
Affected Software
| Name | Vendor | Start Version | End Version |
|---|---|---|---|
| Otrs | Otrs | 7.0.0 (including) | 7.0.49 (excluding) |
| Otrs | Otrs | 8.0.0 (including) | 2024.1.1 (excluding) |
| Otrs2 | Ubuntu | bionic | * |
| Otrs2 | Ubuntu | focal | * |
| Znuny | Ubuntu | mantic | * |
| Znuny | Ubuntu | oracular | * |
| Znuny | Ubuntu | plucky | * |