CVE Vulnerabilities

CVE-2024-23791

Insertion of Sensitive Information into Log File

Published: Jan 29, 2024 | Modified: Feb 02, 2024
CVSS 3.x
7.5
HIGH
Source:
NVD
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
CVSS 2.x
RedHat/V2
RedHat/V3
Ubuntu
MEDIUM

Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

Weakness

Information written to log files can be of a sensitive nature and give valuable guidance to an attacker or expose sensitive user information.

Affected Software

Name Vendor Start Version End Version
Otrs Otrs 7.0.0 (including) 7.0.49 (excluding)
Otrs Otrs 8.0.0 (including) 2024.1.1 (excluding)
Otrs2 Ubuntu bionic *
Znuny Ubuntu mantic *

Extended Description

While logging all information may be helpful during development stages, it is important that logging levels be set appropriately before a product ships so that sensitive user data and system information are not accidentally exposed to potential attackers. Different log files may be produced and stored for:

Potential Mitigations

References