CVE-2024-49193

Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization for ticket viewing, the mechanism for detecting spoofed e-mail messages is insufficient, and the support e-mail addresses associated with individual tickets are predictable.

Weakness

This attack-focused weakness is caused by incorrectly implemented authentication schemes that are subject to spoofing attacks.

Related Attack Patterns

• https://cwe.mitre.org/data/definitions/21.html
• https://cwe.mitre.org/data/definitions/22.html
• https://cwe.mitre.org/data/definitions/459.html
• https://cwe.mitre.org/data/definitions/461.html
• https://cwe.mitre.org/data/definitions/473.html
• https://cwe.mitre.org/data/definitions/476.html
• https://cwe.mitre.org/data/definitions/59.html
• https://cwe.mitre.org/data/definitions/60.html
• https://cwe.mitre.org/data/definitions/667.html
• https://cwe.mitre.org/data/definitions/94.html

References

• https://gist.github.com/hackermondev/68ec8ed145fcee49d2f5e2b9d2cf2e52
• https://news.ycombinator.com/item?id=41818459
• https://x.com/hackermondev/status/1844877950698537323