Combodo iTop is a web based IT Service Management tool. An attacker accessing a backup file or the database can read some passwords for misconfigured Users. This issue has been addressed in version 3.2.0 and all users are advised to upgrade. Users unable to upgrade are advised to encrypt their backups independently of the iTop application.
Sanitize parameter
N°7631 - Password is stored in clear in the database.
The product stores sensitive information in cleartext within a resource that might be accessible to another control sphere.
Because the information is stored in cleartext (i.e., unencrypted), attackers could potentially read it. Even if the information is encoded in a way that is not human-readable, certain techniques could determine which encoding is being used, then decode the information. When organizations adopt cloud services, it can be easier for attackers to access the data from anywhere on the Internet. In some systems/environments such as cloud, the use of “double encryption” (at both the software and hardware layer) might be required, and the developer might be solely responsible for both layers, instead of shared responsibility with the administrator of the broader system/environment.