ServiceNow has addressed an input validation vulnerability that was identified in the Washington DC, Vancouver, and earlier Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. The vulnerability is addressed in the listed patches and hot fixes below, which were released during the June 2024 patching cycle. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.
Weakness
The product implements a protection mechanism that relies on a list of inputs (or properties of inputs) that are not allowed by policy or otherwise require other action to neutralize before additional processing takes place, but the list is incomplete.
Affected Software
| Name | Vendor | Start Version | End Version |
|---|---|---|---|
| Servicenow | Servicenow | utah (including) | utah (including) |
| Servicenow | Servicenow | utah-early_availability (including) | utah-early_availability (including) |
| Servicenow | Servicenow | utah-patch_1 (including) | utah-patch_1 (including) |
| Servicenow | Servicenow | utah-patch_1_hotfix_1 (including) | utah-patch_1_hotfix_1 (including) |
| Servicenow | Servicenow | utah-patch_1_hotfix_1a (including) | utah-patch_1_hotfix_1a (including) |
| Servicenow | Servicenow | utah-patch_1_hotfix_1b (including) | utah-patch_1_hotfix_1b (including) |
| Servicenow | Servicenow | utah-patch_1_hotfix_2 (including) | utah-patch_1_hotfix_2 (including) |
| Servicenow | Servicenow | utah-patch_10 (including) | utah-patch_10 (including) |
| Servicenow | Servicenow | utah-patch_10_hotfix_1 (including) | utah-patch_10_hotfix_1 (including) |
| Servicenow | Servicenow | utah-patch_10_hotfix_2 (including) | utah-patch_10_hotfix_2 (including) |
| Servicenow | Servicenow | utah-patch_10a (including) | utah-patch_10a (including) |
| Servicenow | Servicenow | utah-patch_10a_hotfix_1 (including) | utah-patch_10a_hotfix_1 (including) |
| Servicenow | Servicenow | utah-patch_10b (including) | utah-patch_10b (including) |
| Servicenow | Servicenow | utah-patch_2 (including) | utah-patch_2 (including) |
| Servicenow | Servicenow | utah-patch_2_hotfix_1 (including) | utah-patch_2_hotfix_1 (including) |
| Servicenow | Servicenow | utah-patch_2_hotfix_2 (including) | utah-patch_2_hotfix_2 (including) |
| Servicenow | Servicenow | utah-patch_2_hotfix_3 (including) | utah-patch_2_hotfix_3 (including) |
| Servicenow | Servicenow | utah-patch_2_hotfix_4 (including) | utah-patch_2_hotfix_4 (including) |
| Servicenow | Servicenow | utah-patch_3 (including) | utah-patch_3 (including) |
| Servicenow | Servicenow | utah-patch_3_hotfix_1 (including) | utah-patch_3_hotfix_1 (including) |
| Servicenow | Servicenow | utah-patch_3_hotfix_1b (including) | utah-patch_3_hotfix_1b (including) |
| Servicenow | Servicenow | utah-patch_4 (including) | utah-patch_4 (including) |
| Servicenow | Servicenow | utah-patch_4_hotfix_1 (including) | utah-patch_4_hotfix_1 (including) |
| Servicenow | Servicenow | utah-patch_4_hotfix_2 (including) | utah-patch_4_hotfix_2 (including) |
| Servicenow | Servicenow | utah-patch_4_hotfix_2a (including) | utah-patch_4_hotfix_2a (including) |
| Servicenow | Servicenow | utah-patch_4_hotfix_2b (including) | utah-patch_4_hotfix_2b (including) |
| Servicenow | Servicenow | utah-patch_4_hotfix_3 (including) | utah-patch_4_hotfix_3 (including) |
| Servicenow | Servicenow | utah-patch_4_hotfix_3b (including) | utah-patch_4_hotfix_3b (including) |
| Servicenow | Servicenow | utah-patch_4_hotfix_4 (including) | utah-patch_4_hotfix_4 (including) |
| Servicenow | Servicenow | utah-patch_4_hotfix_4b (including) | utah-patch_4_hotfix_4b (including) |
| Servicenow | Servicenow | utah-patch_4_hotfix_5 (including) | utah-patch_4_hotfix_5 (including) |
| Servicenow | Servicenow | utah-patch_5 (including) | utah-patch_5 (including) |
| Servicenow | Servicenow | utah-patch_5_hotfix_1 (including) | utah-patch_5_hotfix_1 (including) |
| Servicenow | Servicenow | utah-patch_6 (including) | utah-patch_6 (including) |
| Servicenow | Servicenow | utah-patch_6_hotfix_1 (including) | utah-patch_6_hotfix_1 (including) |
| Servicenow | Servicenow | utah-patch_6_hotfix_2 (including) | utah-patch_6_hotfix_2 (including) |
| Servicenow | Servicenow | utah-patch_7 (including) | utah-patch_7 (including) |
| Servicenow | Servicenow | utah-patch_7_hotfix_1 (including) | utah-patch_7_hotfix_1 (including) |
| Servicenow | Servicenow | utah-patch_7_hotfix_2 (including) | utah-patch_7_hotfix_2 (including) |
| Servicenow | Servicenow | utah-patch_7a (including) | utah-patch_7a (including) |
| Servicenow | Servicenow | utah-patch_7b (including) | utah-patch_7b (including) |
| Servicenow | Servicenow | utah-patch_8 (including) | utah-patch_8 (including) |
| Servicenow | Servicenow | utah-patch_8_hotfix_2 (including) | utah-patch_8_hotfix_2 (including) |
| Servicenow | Servicenow | utah-patch_9 (including) | utah-patch_9 (including) |
| Servicenow | Servicenow | utah-patch_9_hotfix_1 (including) | utah-patch_9_hotfix_1 (including) |
| Servicenow | Servicenow | utah-patch_9_hotfix_1a (including) | utah-patch_9_hotfix_1a (including) |
| Servicenow | Servicenow | utah-patch_9_hotfix_1b (including) | utah-patch_9_hotfix_1b (including) |
Potential Mitigations
Related Attack Patterns
- https://cwe.mitre.org/data/definitions/120.html
- https://cwe.mitre.org/data/definitions/15.html
- https://cwe.mitre.org/data/definitions/182.html
- https://cwe.mitre.org/data/definitions/3.html
- https://cwe.mitre.org/data/definitions/43.html
- https://cwe.mitre.org/data/definitions/6.html
- https://cwe.mitre.org/data/definitions/71.html
- https://cwe.mitre.org/data/definitions/73.html
- https://cwe.mitre.org/data/definitions/85.html
References
- https://support.servicenow.com/kb?id=kb_article_view\u0026sysparm_article=KB1644293
- https://support.servicenow.com/kb?id=kb_article_view\u0026sysparm_article=KB1648313
- https://www.darkreading.com/cloud-security/patchnow-servicenow-critical-rce-bugs-active-exploit
- https://support.servicenow.com/kb?id=kb_article_view\u0026sysparm_article=KB1644293
- https://support.servicenow.com/kb?id=kb_article_view\u0026sysparm_article=KB1648313
- https://www.darkreading.com/cloud-security/patchnow-servicenow-critical-rce-bugs-active-exploit
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-5217