A problem with the Palo Alto Networks GlobalProtect app can result in exposure of encrypted user credentials, used for connecting to GlobalProtect, in application logs. Normally, these application logs are only viewable by local users and are included when generating logs for troubleshooting purposes. This means that these encrypted credentials are exposed to recipients of the application logs.
Information written to log files can be of a sensitive nature and give valuable guidance to an attacker or expose sensitive user information.
| Name | Vendor | Start Version | End Version |
|---|---|---|---|
| Globalprotect | Paloaltonetworks | 5.1 (including) | 5.1.12 (excluding) |
| Globalprotect | Paloaltonetworks | 6.0 (including) | 6.0.8 (excluding) |
| Globalprotect | Paloaltonetworks | 6.1 (including) | 6.1.3 (excluding) |
| Globalprotect | Paloaltonetworks | 6.2 (including) | 6.2.3 (excluding) |
While logging all information may be helpful during development stages, it is important that logging levels be set appropriately before a product ships so that sensitive user data and system information are not accidentally exposed to potential attackers. Different log files may be produced and stored for: