CVE-2025-26399

SolarWinds Web Help Desk was found to be susceptible to an unauthenticated AjaxProxy deserialization remote code execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability is a patch bypass of CVE-2024-28988, which in turn is a patch bypass of CVE-2024-28986.

Weakness

The product deserializes untrusted data without sufficiently ensuring that the resulting data will be valid.

Potential Mitigations

• Make fields transient to protect them from deserialization.
• An attempt to serialize and then deserialize a class containing transient fields will result in NULLs where the transient data should be. This is an excellent way to prevent time, environment-based, or sensitive variables from being carried over and used improperly.

Related Attack Patterns

• https://cwe.mitre.org/data/definitions/586.html

References

• https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8-7-hotfix-1_release_notes.htm
• https://www.solarwinds.com/trust-center/security-advisories/CVE-2025-26399