Escalade GLPI plugin is a ticket escalation process helper for GLPI. Prior to version 2.9.11, there is an improper access control vulnerability. This can lead to data exposure and workflow disruptions. This issue has been patched in version 2.9.11.
The product does not restrict or incorrectly restricts access to a resource from an unauthorized actor.
Access control involves the use of several protection mechanisms such as:
When any mechanism is not applied or otherwise fails, attackers can compromise the security of the product by gaining privileges, reading sensitive information, executing commands, evading detection, etc. There are two distinct behaviors that can introduce access control weaknesses: