FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, when adding and editing user records using the fill() method, there is no check for the absence of the password field in the data coming from the user, which leads to a mass-assignment vulnerability. As a result, a user with the right to edit other users of the system can change their password, and then log in to the system using the set password. This issue has been patched in version 1.8.180.
The product supports a session in which more than one behavior must be performed by an actor, but it does not properly ensure that the actor performs the behaviors in the required sequence.
By performing actions in an unexpected order, or by omitting steps, an attacker could manipulate the business logic of the product or cause it to enter an invalid state. In some cases, this can also expose resultant weaknesses. For example, a file-sharing protocol might require that an actor perform separate steps to provide a username, then a password, before being able to transfer files. If the file-sharing server accepts a password command followed by a transfer command, without any username being provided, the product might still perform the transfer. Note that this is different than CWE-696, which focuses on when the product performs actions in the wrong sequence; this entry is closely related, but it is focused on ensuring that the actor performs actions in the correct sequence. Workflow-related behaviors include: